Terms of Service
Terms of Service
Version: 2.3 of 27 October 2026
Platform: GoUpTower (https://gouptower.com)
General Support: support@gouptower.com | Administration: admin@gouptower.com
Version history
Changes in this version: signing up needs a first name, an e-mail address and a password of at least 8 characters, or Google or Apple, and the Account can be used before the e-mail address is confirmed (Sections 4.1 and 4.2); job alerts by e-mail and the list of applications (Section 4.4); plans on the website may be billed yearly, a first-time free trial may be offered, and cancelling stops the renewal while the plan stays active to the end of the period paid (Sections 5.1, 5.3 and 5.3b); every Tech Guides & News article is free for everyone (Section 5.1); the VAT-EU registration (Section 5.6). Version 2.3 applies to purchases made from 27 October 2026; for Accounts that existed before, from 10 November 2026 (Section 9.3), except that a cancelled subscription stays active to the end of the period paid from 27 October 2026. Version 2.2 of 22 October 2026: an invoice for a payment made on the website is issued on request from the Account and sent by e-mail, with the name, address and VAT number given in the request (Sections 5.4 and 5.5); Partners have a helpdesk in the partner dashboard and may ask for corrections through it as well as through the offer desk (Sections 7A.1 and 7A.4). Version 2.2 applies from 22 October 2026; for Accounts that existed before, the change to how invoices are delivered applies from 5 November 2026 (Section 9.3), and until then an invoice for an earlier payment is also sent on request. Version 2.1 of 21 October 2026: Subscription Plans can be bought on the website by residents of the European Union only; everyone else subscribes in the App (Section 5.3a). Every website payment has an invoice to download in the Account, invoices are not sent by e-mail, and Section 5.6 says how VAT is shown on them (Sections 5.4–5.6, 7A.1, 7A.7). Section 1.2 on tax identification. Version 2.1 applies to purchases made from 21 October 2026; for Accounts that existed before, it applies from 4 November 2026 (Section 9.3). Version 2.0 of 20 October 2026 added Section 7A (business partners) and brought Section 10 up to date.
SECTION 1. GENERAL PROVISIONS & LEGAL IDENTIFICATION
1.1. These Terms of Service (hereinafter: "Terms") govern the rules, scope, and conditions for utilizing GoUpTower: the web platform accessible at https://gouptower.com and the GoUpTower application for iPhone distributed through Apple's App Store (together, hereinafter: "Service" or "Platform"). Except where a clause says otherwise, everything in these Terms applies equally to both.
1.1a. One account, two ways in. The App and the website are the same Service and the same Account. Data entered in one appears in the other. A Subscription Plan bought in either place works in both, subject to Section 5A.
1.2. The Service is operated and owned by Aleksander Chomiński, conducting an unregistered business activity (działalność nierejestrowana) under the laws of the Republic of Poland (hereinafter: "Service Provider" or "Administrator"). An unregistered business activity is not entered in the business register (CEIDG). Tax identification number (NIP): 8513359590; VAT-EU number: PL8513359590.
1.3. Official contact for general support, technical, or administrative matters is available at: support@gouptower.com. Inquiries directed strictly to the owner can be sent to admin@gouptower.com.
1.4. Accessing, browsing, registering an account, or purchasing subscriptions on the Platform constitutes full acceptance of these Terms.
SECTION 2. DEFINITIONS
- Platform / Service: The web application located at gouptower.com, including code, subpages, databases, and UI elements.
- User: Any natural or legal person utilizing the Services of the Platform.
- Account / Account Basic: An individual user profile created via the registration form, "Sign in with Google", or "Sign in with Apple", secured via password and email verification. An Account made with Google or Apple has no password known to the User; deleting it is confirmed by typing DELETE instead.
- Subscription Plan: Access tiers (Basic, PRO, Advanced) dictating feature availability, view limits, and automated notifications.
- WINDA ID: Global Wind Organisation unique technician ID formatted strictly as 2 uppercase letters and 6 digits (e.g., AB123456).
- Job Offer / Posting: A structured informational card listing wind turbine project requirements.
- Training Provider: Certified training facility displayed on the Platform's Interactive Map.
- External Apply Link: Hyperlink directing Users directly to an external employer portal or Applicant Tracking System.
- App: The GoUpTower application for iPhone, obtained from the App Store operated by Apple Inc. and its subsidiaries ("Apple").
- In-App Purchase: A Subscription Plan bought inside the App, billed by Apple to the User's Apple Account rather than by the Service Provider.
- Push Notification: A message the App may send to the User's device — a new job offer, a platform announcement, a high-wind alert, a reminder the day before a rotation, or referral points credited.
- Emergency Tools: The App's Emergency screen — a shortcut to call 112, sharing your location, maps of nearby defibrillators (AEDs) and hospitals, and short first-aid guides.
- Safety Book: General health, safety and environment (HSE) awareness material for wind turbine technicians, in the App.
- Education Hub: Introductory learning content about wind turbine work, on the website and, stored for offline use, in the App.
- Referral Points: A promotional balance earned by inviting other Users, redeemable only for periods of Subscription access under Section 5B. Points are not money, are not transferable, and have no cash value.
- Partner / Sponsored Offer: A business that uses the partner programme, and an offer it pays to have pinned at the top of the Job Board, as defined in Section 7A.
SECTION 3. TECHNICAL REQUIREMENTS & ACCESSIBILITY
3.1. Standard usage requires an Internet-connected device, an updated browser supporting JavaScript and Cookies, and an active email address.
3.2. The Administrator reserves the right to activate "Maintenance Mode" at any time for security audits or system upgrades, temporarily restricting non-admin access.
SECTION 4. ACCOUNT REGISTRATION & SECURITY
4.1. Account creation is free. An Account is created with a first name, an e-mail address and a password of at least 8 characters, or with Sign in with Google or Sign in with Apple. The App's sign-up form also asks for a last name and a password with an uppercase letter, a digit and a special character.
4.2. E-mail confirmation: After signing up the User is signed in at once, and a link to confirm the e-mail address is sent to it. Until the address is confirmed, job alerts are not sent. An Account made with Google or Apple counts as confirmed. If the address of an unconfirmed Account is later used to sign in with Google or Apple, the password set for that Account stops working, to protect the owner of the address; a new one can be set with “Forgot password”, which sends a link valid for one hour.
4.3. Accounts are non-transferable; sharing credentials with third parties is strictly prohibited.
4.4. Job alerts and My applications: Job alerts are sent only when the User switches them on, to the confirmed e-mail address: once a week on the Basic Plan, as soon as an offer is posted on the PRO and Advanced Plans. Every alert has a link that turns them off. My applications lists the offers the User went to apply for with the Apply button, with the status and note the User gives them. The application itself is made on the employer's site: the Service Provider is not a party to it and sends nothing to the employer.
SECTION 5. SUBSCRIPTIONS, VIEW LIMITS & INVOICING
5.1. The Platform offers three subscription tiers:
| Plan Name | Price & Billing | Core Features & Access Limits |
|---|---|---|
| Basic Plan | 0.00 EUR |
|
| PRO Plan | 4.99 EUR/month, or 45.99 EUR/year on the website |
|
| Advanced Plan | 9.99 EUR/month, or 100.99 EUR/year on the website |
|
5.2. Weekly View Limit: Browsing the offer list is always free and unlimited, for registered Users and visitors alike. What is metered is opening an offer in full. Basic and PRO accounts are subject to a rolling limit of 5 and 12 unique job offer views per 7-day period respectively; the Advanced Plan is unlimited. Re-opening an offer already viewed within the period does not consume a further view. Reaching the limit restricts full offer details until the rolling period expires or an upgrade occurs. The limits in force at any time are those shown on the pricing section of the home page, which prevails if these Terms fall out of step.
5.2a. Visitors who are not registered: may browse the complete offer list and read a substantial preview of any offer, but require a free Account to read an offer in full or to reach the external apply link.
5.3. Payment Gateway: Paid plans are securely processed via Stripe Payments Europe Limited, The One Building, 1 Lower Grand Canal Street, Dublin 2, Ireland. Card details are entered on Stripe's own hosted checkout and are never received or stored by the Service Provider. Prices are in euro (EUR); the price that applies is the one shown at checkout. A plan is billed monthly or, where a yearly price is offered, yearly, in advance, and renews automatically for the same period and price until it is cancelled. Cancelling in the Dashboard (Subscription & Referral → Cancel subscription) stops the next renewal: the plan stays active until the end of the period already paid for, and no further payment is taken. Until that day the User may switch the renewal back on (“Keep my subscription”). Amounts already paid are not refunded, except as the law requires (Sections 5.7–5.8) or under Section 9.2.
5.3b. Free trial: Where the checkout offers a free trial, an Account that has never had a paid plan or a free trial on the website may start one. Its length is shown before paying (7 days at the date of this version). The card is given at Stripe’s checkout, nothing is charged during the trial, and the first payment for the chosen period is taken automatically when the trial ends unless the subscription is cancelled before then. A reminder is sent by e-mail before the trial ends. Cancelling during the trial costs nothing, and the plan stays available until the trial ends. Creating further Accounts to obtain more trials is a breach of these Terms.
5.3a. Website purchases for residents of the European Union only: Subscription Plans can be bought on the website only by Users who live in a Member State of the European Union. Before paying, the User states their country of residence; the Service Provider may also rely on the billing country given to Stripe. Users who live outside the European Union (for example in the United Kingdom, the United States, Norway or Switzerland) can subscribe in the App, where Apple is the seller (Section 5A). The country of residence is kept with the payment record to apply VAT correctly. A subscription bought on the website before 21 October 2026 continues and renews as before, wherever its holder lives.
Invoices
5.4. Invoices on request: An invoice for a payment made on the website, including a renewal, is issued on request. The User asks for it in the Account (Dashboard → Subscription & Referral → Payments and invoices → Request an invoice), and the Service Provider sends it as a PDF to the e-mail address of the Account, no later than the 15th day of the month after the request. A request made within 3 months from the end of the month in which the payment was made is always met; a later one where the law allows. Invoices are not available to download in the Account. They are issued in English, with the wording Polish tax law requires. For purchases made in the App, Apple issues the receipt (Section 5A).
5.5. Invoice details: The invoice is made out to the name, address and VAT number given in the request or, if none are given, to the name of the Account holder, and shows the country of residence stated at checkout. The User is responsible for the details given being correct. An invoice already issued is changed only by a correcting invoice, which the User may ask for at support@gouptower.com.
5.6. VAT: The Service Provider is exempt from VAT under Article 113(1) of the Polish VAT Act (small business exemption). Prices are final and contain no VAT. Sales taxed in Poland (to private individuals living in Poland or another EU Member State, and to businesses in Poland) are invoiced as VAT-exempt (“zw”). Services to a business established in another EU Member State that gives a valid VAT number, or to a business outside the European Union, are not subject to Polish VAT: the invoice states “reverse charge” (“odwrotne obciążenie”), and the buyer accounts for any VAT due in its own country. The Service Provider is registered for intra-Community transactions (VAT-EU; the number is given in Section 1.2). This registration does not change the exemption above: prices stay final and contain no VAT, and invoices issued from the date of registration show the Service Provider’s number as “VAT: PL” followed by the NIP.
Consumer Rights (B2C)
5.7. Consumer Right of Withdrawal: Users acting as Consumers (B2C) generally have the right to withdraw from a distance contract within 14 days without giving any reason.
5.8. Waiver of Withdrawal Right for Digital Content: By purchasing a Subscription Plan and requesting immediate access to PRO or Advanced features, the Consumer explicitly consents to the commencement of performance before the expiration of the 14-day withdrawal period and acknowledges that they thereby lose their statutory right of withdrawal once the service delivery begins.
SECTION 5A. PURCHASES MADE INSIDE THE APP (APPLE)
5A.1. Who bills you. A Subscription bought on the website is billed by the Service Provider through Stripe (Section 5.3). A Subscription bought inside the App is an In-App Purchase billed by Apple to your Apple Account. The same plans and prices are offered in both places, but they are separate billing relationships and only one of them is ever active for a given Account at a time.
5A.2. Auto-renewal. In-App Purchases are auto-renewing subscriptions. Payment is charged to your Apple Account at confirmation of purchase. The subscription renews automatically for the same period and price unless auto-renew is switched off at least 24 hours before the end of the current period. Your Apple Account is charged for the renewal within the 24 hours before the period ends.
5A.3. Managing and cancelling. An In-App Purchase is managed in Settings → your name → Subscriptions on your device, or from the App's Account screen, which opens the same panel. The Service Provider cannot cancel, change or refund an Apple subscription on your behalf. Cancelling stops the next renewal; access continues to the end of the period already paid for.
5A.4. Refunds. Refunds for In-App Purchases are handled by Apple under Apple's own terms, at reportaproblem.apple.com. Section 5.7 and 5.8 (statutory withdrawal and its waiver) continue to apply to purchases made on the website.
5A.5. Deleting the App. Removing the App from your device does not cancel a subscription and does not delete your Account. Cancel in Apple's Subscriptions panel, and delete the Account separately if that is what you intend (Section 8.1).
5A.6. Apple's position (required terms)
- These Terms are concluded between the User and the Service Provider only, and not with Apple. Apple is not a party to them.
- Apple has no obligation whatsoever to furnish any maintenance or support for the App.
- If the App fails to conform to any applicable warranty, the User may notify Apple, and Apple will refund the purchase price of the App (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
- The Service Provider, not Apple, is responsible for addressing any claim relating to the App, including product liability, any failure to conform to legal requirements, and claims under consumer protection or similar legislation.
- The Service Provider, not Apple, is responsible for the investigation, defence, settlement and discharge of any third-party claim that the App infringes that party's intellectual property rights.
- Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to the App, and upon acceptance Apple has the right to enforce them against the User.
- The User represents that they are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and are not listed on any U.S. Government list of prohibited or restricted parties.
SECTION 5B. REFERRAL PROGRAMME & POINTS
5B.1. How points are earned. Each Account has a personal invitation link. When a new User registers through that link, 100 points are credited to the inviting Account — but only once both people have completed the profile fields the programme requires (first name, last name, WINDA ID, platform types, year started, recent projects). Until then the referral is shown as pending.
5B.2. What points buy. Points may be redeemed only for periods of Subscription access: 500 points for one month of PRO, 900 points for one month of Advanced. The period is added to the end of any period already paid for.
5B.3. What points are not. Points are a promotional balance. They are not money, not a voucher, not transferable between Accounts, cannot be sold or exchanged, and have no cash value. They cannot be refunded and are lost when the Account is deleted.
5B.4. Apple-billed subscriptions. Points cannot be applied to a subscription billed by Apple, because the Service Provider does not control that billing. Cancel the Apple subscription first, or spend the points once it has ended.
5B.5. Fair use. Referring yourself, creating additional Accounts to earn points, using disposable or fabricated identities, or any other manipulation of the programme is a breach of these Terms. The Service Provider may withhold or reverse points obtained that way, cancel access granted with them, and suspend the Accounts involved (Section 8.4).
5B.6. Changes. Point values, prices in points, and the qualifying conditions may be changed or the programme withdrawn, announced under Section 9.3. Points already credited remain redeemable for 12 months from the announcement.
SECTION 6. CAREER HUB, ROTATION PLAN & QUALIFICATION TRACKING
6.1. Qualification Tracking ("My Certificates"): Users may log GWO modules (WAH, FA, MH, FAW, SS, ART, BTT), OEM training (Vestas, Siemens Gamesa, GE), Medical certs, and manually input custom training records. Users can set custom expiration dates or mark them as non-expiring.
6.2. Disclaimer of Authenticity: The Platform does not permit uploading physical documents or scans. All data within "My Certificates" and "Profile Details" is populated voluntarily by the User for their personal organizational use. The Administrator does not verify, validate, or endorse the authenticity, accuracy, or legal validity of the certificates or experience claims entered by the User. The Administrator bears no responsibility or liability for any false, inaccurate, or misleading information provided by the User to third parties or potential employers.
6.3. PRO & Advanced Plan Export: Subscribers of the PRO and Advanced Plans may generate a PDF report of their logged certificates (featuring an automated QR code). This document is strictly an unverified summary of user-inputted data and does not constitute an official legal or educational credential.
6.4. Profile & Statistical Data: Users may voluntarily provide detailed career information, including industry tenure, turbine platforms worked on, and project histories. The Administrator processes this specific career data strictly for internal statistical purposes and platform development. This data is not sold or shared with external third parties.
6.5. "My Rotation Plan" & Tax/Legal Disclaimer: The Platform provides a calendar-based rotation planner for organizing project days, home days, training, and vacation. The app calculates days spent in specific countries based solely on User input. This tool is for personal convenience and time-management only. It does not constitute legal, financial, or tax advice. The Administrator is strictly not liable for any tax, residency, or legal implications, nor for any discrepancies in reporting to state authorities resulting from the use of this calculation tool.
6.6. German WAH Rule Warning: The system automatically flags regional regulatory variations, such as Germany requiring GWO Working at Heights refreshers every 12 months instead of 24 months. Such flags are purely advisory.
6.7. CV Builder: Users may generate CV documents from data already held in their Account, save any number of named drafts, and export them as PDF. Free Accounts may export a CV containing up to three projects or workplaces; PRO and Advanced Accounts are unlimited. As with 6.2, the Administrator does not verify any statement a CV makes — a generated CV is a formatted presentation of the User's own entries and is not a credential, a reference, or a verified employment record. The User is solely responsible for its accuracy and for any use made of it.
6.7a. CV Builder in the App: The App builds CVs itself, module by module, and generates the PDF on the device. A visitor without an Account may build a CV draft, which is kept on that device only; downloading or sharing the PDF requires a free Account. Saving CVs to "My CVs" is part of the PRO and Advanced Plans, and a CV already saved there is saved automatically as it is edited. Drafts kept on a device are not backed up by the Service Provider and are lost if the App is deleted before they are saved to an Account.
6.8. Virtual CV — public sharing: A User may optionally publish one saved CV at a randomly generated web address, and display that address as a QR code. Sharing is disabled by default and must be switched on by the User. While enabled, anyone holding the address can view the CV and download the contact details, without logging in. Switching sharing off, or deleting the Account, disables the address immediately, but neither can retrieve copies already viewed, saved or forwarded. The decision to publish, and the choice of what a published CV contains, rests entirely with the User.
6.9. Live Time Tracker: Available inside "My Rotation Plan", this records working hours started and stopped by the User against a project on their calendar. Totals feed the "Logged Hours" view and the timesheet export. Subject to the same limitation as 6.5: it is a personal convenience record, not an authoritative record of working time, and is not evidence for payroll, invoicing, or any employment or regulatory dispute. The Administrator is not liable for lost, incomplete or inaccurate entries, including those caused by a timer left running or never started.
6.10. Introductory walk-through: New Accounts are shown a short guided introduction, which may be skipped at any time and replayed later from the Tutorials tab. The Administrator records whether it was completed or skipped, and may send an occasional reminder to Users who skipped it. Users may object to such reminders at any time.
6.11. Wind readings and high-wind alerts (App only). The App can show the wind where your phone is, and send a notification when it passes a limit you set yourself. The readings come from Apple Weather and are advisory information for personal convenience only. They are not a measurement at your turbine, not a forecast for your site, and not a safety system. An alert may be late, inaccurate, or not arrive at all — it depends on the weather service, your network, your device's settings and battery, and on a scheduled job that runs periodically rather than continuously. Never use it to decide whether it is safe to climb, lift or work. Always follow your employer's rules, your site's measured wind data and your own risk assessment. The Service Provider accepts no liability for any decision taken in reliance on a reading or an alert.
6.12. Location (App only). Wind readings, "nearest training centre first" and the Emergency maps need your device's location. Permission is asked for in the App and may be refused or withdrawn at any time in iOS Settings; the rest of the App continues to work without it. If high-wind alerts are switched on, the approximate position is stored on the server so the alert can be checked while the App is closed — see the Privacy Policy.
6.13. Notifications (App only). Push notifications are sent only if you allow them on the device, and each kind can be switched off in the App under Account → Notifications. They are a convenience, not a guarantee of delivery: 6.11 applies to all of them.
6.14. Live Time Tracker on the Lock Screen (App only). A running session may be displayed on the Lock Screen and in the Dynamic Island. This is a display of your own timer and is subject to 6.9 in full.
6.15. Packing list (App only). The packing checklist is stored on your device, not on the Service Provider's servers. It is not backed up by the Service Provider, does not move to a new phone with your Account, and is lost if the App is deleted.
6.16. Export to your device calendar (App only). You may write your rotation plan into your iPhone's Calendar. The App asks for permission to add events and never reads what else is in your calendar. Exported events are a copy: later changes to the plan do not reach them until you export again, and deleting a rotation in GoUpTower does not remove an event already written. Removing exported events is done in the Calendar app.
6.17. Emergency Tools (App only) — not an emergency service. The Emergency screen is a convenience that helps you reach help faster. It is not an emergency service, does not contact anyone on your behalf, and does not replace your site's emergency plan. In an emergency, call 112 (or the number or radio channel in your site's emergency plan, which comes first offshore and on many sites). Calls are placed by your phone and depend on its network coverage.
6.17a. Maps. Defibrillator locations come from OpenStreetMap, a map made by volunteers, and are looked up through the Service Provider's server. They may be incomplete, out of date, inaccurate or inaccessible — a defibrillator may have been moved, be locked away, or be out of service. The hospital list comes from Apple Maps and may include hospitals without an emergency department. Distances are straight-line estimates, and directions are provided by Apple Maps. Always ask your site where the nearest defibrillator is; many turbines and service vehicles carry one.
6.17b. First-aid guides. The first-aid guides are short, general reminders based on commonly taught first aid. They are not medical advice and not a substitute for first-aid training, such as GWO First Aid, or for instructions from emergency services, which always take precedence.
6.17c. Liability. To the extent permitted by law, the Service Provider accepts no liability for the availability, accuracy or completeness of the Emergency Tools, or for any act or omission in reliance on them. Nothing in this clause limits liability that cannot be limited under applicable law, including for death or personal injury caused by negligence.
6.18. Safety Book (App only). The Safety Book is general awareness material about common hazards in wind turbine work. It does not replace GWO or other training, your employer's procedures, the manufacturer's instructions, site rules, permits or your own risk assessment, which always take precedence. Its quick checks and "chapter done" marks are for your own learning, are stored only on your device, and are not a record of training or competence.
6.19. Education Hub in the App. The App keeps a copy of the Education Hub on the device so that it works offline, and updates it when a connection is available. Until it updates, the copy may be older than the website. The content is for general information and does not constitute professional, safety or career advice.
6.20. Links to third-party services. The Service may link to GoUpTower's pages on social networks and to other third-party websites and apps, including maps and directions. Those services are operated by third parties under their own terms and privacy policies, and the Service Provider is not responsible for their content or availability.
SECTION 7. INTELLECTUAL PROPERTY & JOB POSTINGS
7.1. GoUpTower acts strictly as an indexing aggregator and is not an employment agency, a recruiter, or an intermediary. Clicking an external apply link redirects the User directly to a third-party hiring system. GoUpTower does not receive, store or forward the application a User then submits there. CV documents built with CV Builder (Section 6.7) are stored in the User's own Account for their own use; the Administrator never sends them to an employer, and no employer is given access to them.
7.2. Structured Data and Referential Use: The Platform constructs job offers using exclusively objective data points. GoUpTower does not copy, paste, or reproduce creative, copyrighted textual descriptions from original employer postings. The lists of OEMs and training certificates are universally recognized, global industry standards and publicly available information.
7.3. All trademarks and company names are used strictly for informational, referential, and descriptive purposes in accordance with applicable industrial property laws.
7.4. Automated data scraping, crawling, or AI indexing of the platform without written consent is strictly prohibited.
7.5. Independent Platform Disclaimer
GoUpTower is an independent web application and directory service. The Platform is not affiliated, associated, authorized, endorsed by, or in any way officially connected with the Global Wind Organisation (GWO), any Original Equipment Manufacturer (OEM), or any certified training facility. All product and company names are trademarks™ or registered® trademarks of their respective holders; their use on the Platform does not imply any affiliation with or endorsement by them.
SECTION 7A. BUSINESS PARTNERS, OFFER REQUESTS & SPONSORED OFFERS
7A.1. Scope. This section applies to companies and other business entities ("Partner") that use the partner programme at gouptower.com/partner: a Partner account, the offer desk, the helpdesk, the partner dashboard, tracked links, QR codes and graphics, and Sponsored Offers. It applies in addition to the rest of these Terms and prevails over them for Partners where they differ. A Partner acts in the course of its business; the consumer provisions of these Terms (in particular 5.7, 5.8 and 10.2) do not apply to it.
7A.2. Partner account and representatives. A Partner account is set up by the Service Provider at the Partner's request and links one or more registered Accounts ("Representatives") to the Partner. The Partner confirms that each Representative is authorised to act for it, is responsible for what they do on the Platform, and tells the Service Provider without delay when a Representative should lose access. The Service Provider may refuse to set up, or close, a Partner account.
7A.3. Offer requests; the Partner's statements. A Partner sends its vacancies through the offer desk. By sending a request the Partner states that: (a) the vacancy is genuine, current and open, and the Partner is entitled to recruit for it; (b) the information is accurate and not misleading, including pay, contract and working conditions; (c) the vacancy and its advertisement comply with the law that applies to them, in particular on equal treatment and non-discrimination, pay transparency, working time, work permits and temporary work; (d) it holds the rights to the material it shares (texts, links, logos), and sharing it infringes no one's rights; (e) the request contains no personal data of candidates or employees beyond the contact details of the person named for applications, who has been informed of their publication.
7A.4. Editorial control. Every offer on the Platform is written by the Service Provider in the Platform's own format from the facts provided (Section 7.2). The Service Provider decides on its wording, layout, tags and categories, may ask for clarification, and may refuse, postpone, shorten, correct, unpublish or remove any offer, including a published or sponsored one, that it considers inaccurate, unlawful, out of date, unrelated to wind energy, or harmful to users or to the Platform. The Partner may ask for corrections through the offer desk or the helpdesk. Unless it is a paid Sponsored Offer (7A.6), publication on a given date or for a given time is not promised.
7A.5. Publication, not recruitment. The Service Provider publishes information about vacancies (advertising). It is not an employment agency, does not recruit, select or place candidates, does not act for either party to an employment relationship, and is not a party to any contract between a Partner and a candidate. Applications are made through the channel the Partner gives for the offer; the Service Provider does not receive, screen or forward them. The Partner alone is responsible for its recruitment process and its decisions.
7A.6. Sponsored Offers. A Sponsored Offer is a published offer pinned among the open offers at the top of the Platform's Job Board on the website and in the App, with a "Sponsored" label, for the number of days bought. The packages, days and prices are those shown in the partner dashboard when it is bought. The period starts when the payment is confirmed, or when an earlier sponsorship of the same offer ends. A user's own filters, search or sorting may change what they see first. A sponsorship does not guarantee any number of views, clicks, applications or hires.
7A.7. Prices, payment and invoices. Prices are in euro and paid in advance by card through Stripe (Section 5.3); paying is the Partner's acceptance of the package. The Service Provider issues an invoice to the invoicing details recorded for the Partner, with the VAT treatment described in Section 5.6; it can be downloaded in the partner dashboard and is not sent by e-mail. Section 5.3a does not apply to Sponsored Offers: Partners outside the European Union may buy them. The Partner is responsible for those details being correct and for any tax due in its own country. The Service Provider may change the packages and their prices at any time; the price that applies is the one shown when the package is bought, and a change never affects a package already paid for. Prices in offers, brochures or e-mails are for information and do not bind the Service Provider.
7A.8. Ending a sponsorship early; refunds. A sponsorship runs for the days bought. If the Partner has its offer removed, or fills the vacancy, before the end, the remaining days are not refunded; at the Partner's request through the offer desk the Service Provider may, at its discretion, move them to another open offer of the same Partner. No refund is due when the Service Provider removes a Sponsored Offer under 7A.4 because of a breach of 7A.3. If a Sponsored Offer cannot be shown for reasons on the Service Provider's side for more than 48 hours in total, the Partner may choose an extension by the time lost or a refund of the price of the days lost; this is its only remedy for such an interruption.
7A.9. Statistics. The partner dashboard shows counts recorded by the Platform: views, Apply clicks, visits through tracked links, and figures derived from them, measured as described in the Privacy Policy (Section 6A). They are information only, leave out automated traffic, may differ from the Partner's own analytics, never identify individual users, and are not the basis of any charge.
7A.10. Tracked links, QR codes and graphics. The Partner may use the tracked links, QR codes and graphics made in its dashboard to promote the offer they belong to, online and in print, without altering them in a misleading way. The GoUpTower name and logo they carry may not be used otherwise, nor to suggest an endorsement or relationship beyond the one described here. This permission ends when the offer is removed; its links may then lead to the Job Board.
7A.11. Licences. The Partner grants the Service Provider a free, non-exclusive, worldwide licence, for as long as the offer is published and afterwards for archive and legal purposes, to use the information, name, logo and material it provides to prepare, publish, display and promote its offers on the Platform, in the App, in push notifications and on GoUpTower's own social media accounts. Texts and graphics made by the Service Provider remain its own.
7A.12. Liability. Towards a Partner, the Service Provider is liable for damage caused intentionally or by gross negligence; beyond that, liability is excluded to the extent the law allows. Its total liability towards a Partner for all claims arising from the partner programme in any 12 months is limited to what that Partner paid for Sponsored Offers in those 12 months, and does not cover lost profit, lost candidates or hires, or indirect damage, nor the content of an offer based on the Partner's information. The Partner shall hold the Service Provider harmless from third-party claims, administrative fines and reasonable legal costs arising from its vacancy, the information or material it provided, or a breach of 7A.3. Nothing here limits liability that the law does not allow to be limited.
7A.13. Confidentiality and personal data. Correspondence in the offer desk is kept confidential and used to handle the Partner's requests. Each party is a separate controller of the personal data it processes. The Service Provider does not disclose users' personal data to Partners (Privacy Policy, Sections 6A and 6B).
7A.14. Duration and ending the partnership. The partnership is for an indefinite period. Either party may end it at any time by a message in the offer desk or by e-mail. When it ends, the Partner's offers may be unpublished; paid sponsorships run to their end, unless the partnership ends because of the Partner's breach. 7A.5, 7A.8, 7A.11 and 7A.12 continue to apply afterwards.
7A.15. Law and disputes. The partnership is governed by Polish law. Disputes with a Partner are resolved by the court with jurisdiction over the Service Provider's place of business, after an attempt to settle them through the offer desk or by e-mail.
SECTION 8. ACCOUNT TERMINATION & DELETION
8.1. By the User. An Account may be deleted at any time from the Dashboard on the website, or from Account → Delete account in the App. Deletion removes the profile, certificates, rotation entries, timesheets, CV documents and any active Virtual CV share link. It cannot be undone.
8.2. Effect on a paid subscription. Deleting an Account during a paid period does not by itself create a right to a refund; see 5.7 and 5.8. Cancel the subscription first if you wish it not to renew.
8.3. Retained records. Records the Service Provider must keep by law — principally accounting records of a completed purchase — are retained for the statutory period even after deletion, as described in the Privacy Policy.
8.4. By the Administrator. The Administrator may suspend or terminate an Account that breaches these Terms, in particular 4.3 (credential sharing) and 7.4 (automated scraping), or where required by law. Where circumstances allow, notice will be given to the email address on file.
8.5. Inactivity. An Account not logged into for 36 months may be deleted after no