1.1. These Terms of Service (hereinafter: "Terms") govern the rules, scope, and conditions for utilizing GoUpTower: the web platform accessible at https://gouptower.com and the GoUpTower application for iPhone distributed through Apple's App Store (together, hereinafter: "Service" or "Platform"). Except where a clause says otherwise, everything in these Terms applies equally to both.

1.1a. One account, two ways in. The App and the website are the same Service and the same Account. Data entered in one appears in the other. A Subscription Plan bought in either place works in both, subject to Section 5A.

1.2. The Service is operated and owned by Aleksander Chomiński, conducting an unregistered business activity (działalność nierejestrowana) under the laws of the Republic of Poland (hereinafter: "Service Provider" or "Administrator"). Due to the legal nature of an unregistered business activity, no VAT ID (NIP) or physical business registry address is applicable.

1.3. Official contact for general support, technical, or administrative matters is available at: support@gouptower.com. Inquiries directed strictly to the owner can be sent to admin@gouptower.com.

1.4. Accessing, browsing, registering an account, or purchasing subscriptions on the Platform constitutes full acceptance of these Terms.

3.1. Standard usage requires an Internet-connected device, an updated browser supporting JavaScript and Cookies, and an active email address.

3.2. The Administrator reserves the right to activate "Maintenance Mode" at any time for security audits or system upgrades, temporarily restricting non-admin access.

4.1. Account creation is free. Manual registration requires providing First Name, Last Name, Email, and a password meeting parameters: min. 8 characters, 1 uppercase letter, 1 digit, 1 special character.

4.2. Email Verification: Unverified accounts remain locked until the activation link is clicked.

4.3. Accounts are non-transferable; sharing credentials with third parties is strictly prohibited.

5A.1. Who bills you. A Subscription bought on the website is billed by the Service Provider through Stripe (Section 5.3). A Subscription bought inside the App is an In-App Purchase billed by Apple to your Apple Account. The same plans and prices are offered in both places, but they are separate billing relationships and only one of them is ever active for a given Account at a time.

5A.2. Auto-renewal. In-App Purchases are auto-renewing subscriptions. Payment is charged to your Apple Account at confirmation of purchase. The subscription renews automatically for the same period and price unless auto-renew is switched off at least 24 hours before the end of the current period. Your Apple Account is charged for the renewal within the 24 hours before the period ends.

5A.3. Managing and cancelling. An In-App Purchase is managed in Settings → your name → Subscriptions on your device, or from the App's Account screen, which opens the same panel. The Service Provider cannot cancel, change or refund an Apple subscription on your behalf. Cancelling stops the next renewal; access continues to the end of the period already paid for.

5A.4. Refunds. Refunds for In-App Purchases are handled by Apple under Apple's own terms, at reportaproblem.apple.com. Section 5.7 and 5.8 (statutory withdrawal and its waiver) continue to apply to purchases made on the website.

5A.5. Deleting the App. Removing the App from your device does not cancel a subscription and does not delete your Account. Cancel in Apple's Subscriptions panel, and delete the Account separately if that is what you intend (Section 8.1).

5B.1. How points are earned. Each Account has a personal invitation link. When a new User registers through that link, 100 points are credited to the inviting Account — but only once both people have completed the profile fields the programme requires (first name, last name, WINDA ID, platform types, year started, recent projects). Until then the referral is shown as pending.

5B.2. What points buy. Points may be redeemed only for periods of Subscription access: 500 points for one month of PRO, 900 points for one month of Advanced. The period is added to the end of any period already paid for.

5B.3. What points are not. Points are a promotional balance. They are not money, not a voucher, not transferable between Accounts, cannot be sold or exchanged, and have no cash value. They cannot be refunded and are lost when the Account is deleted.

5B.4. Apple-billed subscriptions. Points cannot be applied to a subscription billed by Apple, because the Service Provider does not control that billing. Cancel the Apple subscription first, or spend the points once it has ended.

5B.5. Fair use. Referring yourself, creating additional Accounts to earn points, using disposable or fabricated identities, or any other manipulation of the programme is a breach of these Terms. The Service Provider may withhold or reverse points obtained that way, cancel access granted with them, and suspend the Accounts involved (Section 8.4).

5B.6. Changes. Point values, prices in points, and the qualifying conditions may be changed or the programme withdrawn, announced under Section 9.3. Points already credited remain redeemable for 12 months from the announcement.

6.1. Qualification Tracking ("My Certificates"): Users may log GWO modules (WAH, FA, MH, FAW, SS, ART, BTT), OEM training (Vestas, Siemens Gamesa, GE), Medical certs, and manually input custom training records. Users can set custom expiration dates or mark them as non-expiring.

6.3. PRO & Advanced Plan Export: Subscribers of the PRO and Advanced Plans may generate a PDF report of their logged certificates (featuring an automated QR code). This document is strictly an unverified summary of user-inputted data and does not constitute an official legal or educational credential.

6.4. Profile & Statistical Data: Users may voluntarily provide detailed career information, including industry tenure, turbine platforms worked on, and project histories. The Administrator processes this specific career data strictly for internal statistical purposes and platform development. This data is not sold or shared with external third parties.

6.7. CV Builder: Users may generate CV documents from data already held in their Account, save any number of named drafts, and export them as PDF. Free Accounts may export a CV containing up to three projects or workplaces; PRO and Advanced Accounts are unlimited. As with 6.2, the Administrator does not verify any statement a CV makes — a generated CV is a formatted presentation of the User's own entries and is not a credential, a reference, or a verified employment record. The User is solely responsible for its accuracy and for any use made of it.

6.9. Live Time Tracker: Available inside "My Rotation Plan", this records working hours started and stopped by the User against a project on their calendar. Totals feed the "Logged Hours" view and the timesheet export. Subject to the same limitation as 6.5: it is a personal convenience record, not an authoritative record of working time, and is not evidence for payroll, invoicing, or any employment or regulatory dispute. The Administrator is not liable for lost, incomplete or inaccurate entries, including those caused by a timer left running or never started.

6.10. Introductory walk-through: New Accounts are shown a short guided introduction, which may be skipped at any time and replayed later from the Tutorials tab. The Administrator records whether it was completed or skipped, and may send an occasional reminder to Users who skipped it. Users may object to such reminders at any time.

6.12. Location (App only). Wind readings and "nearest training centre first" need your device's location. Permission is asked for in the App and may be refused or withdrawn at any time in iOS Settings; the rest of the App continues to work without it. If high-wind alerts are switched on, the approximate position is stored on the server so the alert can be checked while the App is closed — see the Privacy Policy.

6.13. Notifications (App only). Push notifications are sent only if you allow them on the device, and each kind can be switched off in the App under Account → Notifications. They are a convenience, not a guarantee of delivery: 6.11 applies to all of them.

6.14. Live Time Tracker on the Lock Screen (App only). A running session may be displayed on the Lock Screen and in the Dynamic Island. This is a display of your own timer and is subject to 6.9 in full.

6.15. Packing list (App only). The packing checklist is stored on your device, not on the Service Provider's servers. It is not backed up by the Service Provider, does not move to a new phone with your Account, and is lost if the App is deleted.

6.16. Export to your device calendar (App only). You may write your rotation plan into your iPhone's Calendar. The App asks for permission to add events and never reads what else is in your calendar. Exported events are a copy: later changes to the plan do not reach them until you export again, and deleting a rotation in GoUpTower does not remove an event already written. Removing exported events is done in the Calendar app.

6.6. German WAH Rule Warning: The system automatically flags regional regulatory variations, such as Germany requiring GWO Working at Heights refreshers every 12 months instead of 24 months. Such flags are purely advisory.

7.1. GoUpTower acts strictly as an indexing aggregator and is not an employment agency, a recruiter, or an intermediary. Clicking an external apply link redirects the User directly to a third-party hiring system. GoUpTower does not receive, store or forward the application a User then submits there. CV documents built with CV Builder (Section 6.7) are stored in the User's own Account for their own use; the Administrator never sends them to an employer, and no employer is given access to them.

7.2. Structured Data and Referential Use: The Platform constructs job offers using exclusively objective data points. GoUpTower does not copy, paste, or reproduce creative, copyrighted textual descriptions from original employer postings. The lists of OEMs and training certificates are universally recognized, global industry standards and publicly available information.

7.3. All trademarks and company names are used strictly for informational, referential, and descriptive purposes in accordance with applicable industrial property laws.

7.4. Automated data scraping, crawling, or AI indexing of the platform without written consent is strictly prohibited.

8.1. By the User. An Account may be deleted at any time from the Dashboard on the website, or from Account → Delete account in the App. Deletion removes the profile, certificates, rotation entries, timesheets, CV documents and any active Virtual CV share link. It cannot be undone.

8.2. Effect on a paid subscription. Deleting an Account during a paid period does not by itself create a right to a refund; see 5.7 and 5.8. Cancel the subscription first if you wish it not to renew.

8.3. Retained records. Records the Service Provider must keep by law — principally accounting records of a completed purchase — are retained for the statutory period even after deletion, as described in the Privacy Policy.

8.4. By the Administrator. The Administrator may suspend or terminate an Account that breaches these Terms, in particular 4.3 (credential sharing) and 7.4 (automated scraping), or where required by law. Where circumstances allow, notice will be given to the email address on file.

8.5. Inactivity. An Account not logged into for 36 months may be deleted after notice by email.

9.1. The Platform is provided on a best-effort basis. No specific level of uptime is guaranteed, and features may be added, changed or withdrawn as the Platform develops.

9.2. Where a change materially reduces a feature included in a paid plan, affected Users will be notified by email before it takes effect and may cancel the subscription without penalty for the remainder of the paid period.

9.3. These Terms carry a version number and date at the top of this page. Material amendments will be announced on the Platform and take effect no earlier than 14 days after announcement, except where an earlier date is required by law. Continuing to use the Platform after that date constitutes acceptance.

10.1. Complaints must be sent to support@gouptower.com and will be evaluated within 14 calendar days. Disputes shall be resolved under the jurisdiction of the Service Provider's location under Polish law.

10.2. Out-of-Court Dispute Resolution (ODR): Consumers residing in the EU have the right to use the European Online Dispute Resolution (ODR) platform to resolve disputes out of court. The platform is available at: http://ec.europa.eu/consumers/odr.